السبت، 27 نوفمبر 2021

موظف/ة دعم العملاء


Customer Support
IT Company in Saudi Arabia in Cooperation with Work Without Borders -Palestine-Gaza , announce its need for a (Customer Support ) , according to the conditions described below For those who have the ability to filling out a form the following: https://bit.ly/3HPvL91

Requirements
- Proven customer support experience or experience as a client service representative.
- Good English speaking skills.
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices, like: (Freshdesk, Zoho, Zendesk..).
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.

Responsibilities
- Manage large amounts of incoming calls.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.

Notes
- Monthly Salary is attractive on merit
- Employment Type: First 3 months of the year contract are trial
- Full Time
- Deadline is Saturday: 27/11/2021

| صفحة فيسبوك | جروب فيسبوك | تويتر | تيلجرام | واتساب | انستقرام |

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